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Charleston Flooding Resource Center

Insurance

Flood vs. water damage: what your policy covers

5 min read

Two homes can take on water the same week and have completely different claims. The reason almost always comes down to one distinction your policy cares about a great deal: where the water came from.

"Water damage" usually means inside-out

A standard homeowner's policy typically covers sudden, accidental water that originates inside the home: a burst pipe, an overflowing appliance, or a roof opened by a storm. The key words are sudden and accidental. Slow, long-term leaks that were left unaddressed are often excluded.

"Flood" usually means outside-in

Flooding, which means rising surface water, storm surge, or a swelling tide that enters the home from outside and at ground level, is generally not covered by a standard homeowner's policy. That risk is covered by separate flood insurance, often through the National Flood Insurance Program (NFIP) or a private flood policy.

In Charleston, where tidal flooding and storm surge are part of life, that line between inside-out and outside-in matters more than almost anywhere.

How to tell what you have

Check your declarations page for a separate flood policy or NFIP coverage. If it isn't listed, you likely don't have flood coverage. Ask your agent specifically about storm surge and tidal flooding, not just "water."

When a loss happens, the cause of the water determines which policy applies, so careful documentation of the source is what lets the right claim be filed. That is the part we handle on the ground.

Sources

  • Flood vs. homeowners coverage distinctions reflect general NFIP / industry guidance; confirm specifics with your carrier.

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