Privacy Policy
Last Updated: December 11, 2024
At Restorify, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when you interact with our website, services, or representatives. By using our services, you agree to the practices described in this policy.
1. Information We Collect
We may collect various types of information from you when you use our services, including but not limited to:
Personal Information: Name, email address, phone number, mailing address, and payment information.
Service Information: Details about the services you request, such as water damage restoration, fire damage restoration, storm damage clean-up, and other restoration services.
Website Usage Information: IP addresses, browser type, device information, and browsing patterns on our website.
Communication Information: Any information you provide when contacting our support team, including emails, chats, or phone call recordings.
2. How We Use Your Information
We may use the information we collect for various purposes, including:
To provide and improve our restoration services.
To process payments and deliver service-related communications.
To respond to customer inquiries and provide customer support.
To send promotional materials or offers, only if you have opted in.
To analyze website usage and improve functionality.
To comply with legal obligations or defend our legal rights.
3. How We Share Your Information
We do not sell your personal information to third parties. However, we may share your information in the following cases:
With Service Providers: We may share your data with trusted partners who help us deliver our services, such as payment processors, contractors, or technology providers.
For Legal Reasons: We may disclose your information if required by law, court order, or in response to a government request.
In Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We prioritize the security of your personal information and employ industry-standard practices to protect it. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security. We recommend that you take steps to protect your information, such as using strong passwords and securing your devices.
5. Your Rights and Choices
You have the right to:
Access Your Data: Request a copy of the personal information we hold about you.
Update or Correct Your Data: Ask us to update or correct any inaccurate information.
Delete Your Data: Request the deletion of your personal data under certain conditions.
Opt-Out of Marketing: You can opt-out of receiving promotional emails or newsletters by following the unsubscribe link included in such emails.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and analyze website performance. Cookies are small data files stored on your device. You can choose to disable cookies through your browser settings, but this may affect the functionality of certain features on our website.
7. Third-Party Links
Our website may contain links to third-party websites. Restorify is not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can take appropriate steps to delete it.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of our services after changes are made constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
843-786-7439
7268 Investment Dr.
North Charleston SC, 29418
