What to Do When Your Charleston Home Floods: A Step-by-Step Guide

Flooding in your home can be a devastating experience, and living in a coastal city like Charleston, SC, means the threat of floods is all too real. Whether caused by hurricanes, heavy rainfall, or storm surges, floods can lead to costly damage and long-term issues if not handled quickly and effectively.

At Restorify, we specialize in helping Charleston residents recover from water damage caused by floods. In this guide, we’ll walk you through the immediate steps you should take to minimize damage, protect your health, and get your home back to normal as quickly as possible.

1. Ensure Your Safety First

Your safety and the safety of your family is the top priority when flooding occurs in your home. Before you do anything else, make sure the environment is safe. Floodwater can pose many dangers, including contamination, electrical hazards, and structural damage. Here’s how to ensure safety:
  • Evacuate if necessary: If flooding is severe or rising rapidly, evacuate immediately and seek higher ground. Follow local evacuation orders and avoid walking or driving through floodwaters.
  • Turn off electricity and gas: If water is entering your home, turn off the electricity and gas from the main breaker to prevent electrical shocks or fires. However, if the water has already reached electrical outlets or appliances, do not attempt to turn off power yourself—call a professional.
  • Avoid floodwater contact: Floodwater can contain harmful bacteria, sewage, and chemicals. Always wear protective clothing, including rubber boots and gloves, if you must come into contact with it.
Once your family is safe, you can begin to address the flood damage.

2. Stop the Source of Water (If Possible)

If the flood is due to internal plumbing issues, such as a burst pipe, turn off your home’s main water supply to stop the flow. In the case of external flooding from storms or natural disasters, this step might not be possible. However, any efforts to stop the water from spreading further into your home can be helpful, such as placing sandbags around doorways or sealing leaks temporarily.

3. Document the Damage for Insurance Claims

Before you begin any cleanup, it’s important to document the damage for your homeowner’s insurance claim. Your insurance company will need detailed records of the extent of the flood damage to process your claim efficiently.

Here’s how to document the damage:

  • Take photos and videos: Capture images and videos of all affected areas, including walls, floors, furniture, and personal belongings.
  • Make a list of damaged items: Create an inventory of all items affected by the flood, including their condition before and after the damage occurred. Note any high-value items like electronics, appliances, or antiques.
  • Keep receipts: If you need to make temporary repairs or buy supplies, keep receipts for reimbursement.
 

Most insurance policies cover flood damage, but it’s essential to act quickly and accurately report all damages. The team at Restorify can assist with documentation to ensure a smoother claims process.

4. Call a Professional Water Damage Restoration Service

Flood damage is too complex and dangerous to handle on your own. You’ll need professional help to ensure that all water is properly removed, the area is thoroughly dried, and potential hazards like mold are addressed.

At Restorify, we provide 24/7 emergency water damage restoration services in Charleston, SC. Our experts arrive quickly to assess the damage, begin water extraction, and develop a restoration plan to prevent further damage and get your home back to normal.

The sooner you contact a restoration company like Restorify, the less severe the damage will be, and the quicker your home can be restored.

5. Begin Cleanup and Salvage

Once the professionals have arrived, they’ll begin the cleanup process, but there are a few things you can do while waiting for their arrival to reduce damage:

  • Move items to higher ground: If it’s safe, move furniture, electronics, and valuables to a dry area to prevent further water exposure.
  • Remove wet materials: Carpeting, rugs, and other porous materials can absorb water and should be removed if possible. This helps reduce the risk of mold and mildew.
  • Ventilate the area: If humidity levels permit and it’s safe, open windows and doors to increase airflow and aid the drying process.
 

It’s essential to avoid using electrical appliances or attempting major cleanup efforts yourself, as this can cause further damage or pose a safety risk. Let the professionals at Restorify handle the heavy lifting.

6. Check for Hidden Damage

Flood water can seep into hidden areas of your home, such as behind walls, under floors, or within the HVAC system. Left undetected, this moisture can lead to long-term structural damage, wood rot, and mold growth.

During the restoration process, Restorify will use moisture detection equipment and thermal imaging to find hidden water pockets and ensure all areas are properly dried. This thorough approach helps prevent future problems that could cost you more down the road.

7. Prevent Mold Growth

Mold can start growing within 24-48 hours after a flood, and it thrives in damp, humid environments like Charleston. Mold not only damages your home’s structure but also poses serious health risks, especially for those with allergies, asthma, or weakened immune systems.

To prevent mold growth after a flood:

  • Act quickly: The faster water is removed and drying begins, the lower the risk of mold.
  • Dehumidify the space: Use professional-grade dehumidifiers to reduce moisture levels in the air.
  • Use disinfectants: Cleaning and disinfecting surfaces that have come into contact with flood water helps prevent bacteria and mold from spreading.

If mold is detected, Restorify’s certified technicians provide complete mold remediation services to safely remove the infestation and restore your home to a healthy state.

8. Plan for Repairs and Restoration

Floods can cause significant structural damage to your home, including weakened foundations, damaged flooring, and compromised walls. After the water has been extracted and your home is dried, it’s time to begin repairs.

Depending on the severity of the flood, you may need:

  • Drywall replacement
  • Flooring repairs or replacement
  • Roof or foundation repairs
  • Electrical and plumbing checks
 

Restorify will guide you through every step of the restoration process, from minor repairs to full-scale reconstruction, ensuring that your home is restored to its pre-flood condition or better.

9. Prevent Future Flooding

Finally, take steps to prevent future flooding in your Charleston home. While you can’t control the weather, there are preventive measures that can help reduce the risk of flooding:

  • Install a sump pump: A sump pump can help prevent basement flooding by removing water that accumulates around your foundation.
  • Check your roof and gutters: Ensure that your roof is in good condition and gutters are clear to direct rainwater away from your home.
  • Elevate appliances and electrical systems: Elevating your HVAC system, water heater, and electrical panel can prevent flood damage to these essential systems.
  • Seal foundation cracks: Repair cracks in your home’s foundation to reduce water seepage during storms.
 

Flooding in your Charleston home can be overwhelming, but taking swift action can minimize damage and save you money in the long run. By following these steps, contacting a professional water damage restoration company like Restorify, and making necessary repairs, you can get your home back to normal as quickly as possible.

At Restorify, we are dedicated to helping Charleston residents recover from floods and other water damage disasters. Our team is available 24/7 to provide expert restoration services when you need them most. Don’t wait—contact us today to begin the restoration process and protect your home from further damage.